WARRANTY INFORMATION AND CLAIMS PROCEDURE

CR Turbos offers a warranty, to the original purchaser, for the repair or replacement of their turbocharger for a period of 12 months from the date of purchase. Proof and date of the original purchase will be required. Units for which a claim is being made must be returned to CR Turbos complete, any attempt to dismantle or repair the unit will invalidate the conditions of the warranty.

The warranty does not cover the cost of any labour or materials required to remove or re-install the turbocharger, or any other ancillary costs other than those directly attributable to the repair or replacement of the turbocharger itself. All other liabilities such as indirect or consequential loss (including loss of profit) are expressly excluded.

No warranty is offered for any CR Turbos turbocharger used for competition purpose, or in any case where manufacturers standard boost pressures of fuel setting have been changed or any device is used to modify them. Proof may be required of proper maintenance of manufacturers routine service levels and intervals, with particular regard to oil and filter changers. Failure to comply with manufacturers service requirements will invalidate this warranty.

It is vital that the turbocharger is fitted correctly, please follow all vehicle manufacturers instructions as well as the CR Turbos checklist. Removing and re-fitting a turbocharger is a relatively simple task but should not be undertaken by anyone without the necessary experience or expertise to do so. CR Turbos recommends that their turbochargers be fitted by someone possessing the knowledge to do so correctly. Incorrect fitting, poor engine condition or maintenance, insufficient air or oil filtration could all lead to a warranty claim being rejected.

In order to assist and prevent further problems CR Turbos will issue a report on the condition of any turbocharger returned during the warranty period. This is usually a very good indicator as to the reason for any turbocharger premature failure. An independent engineer's report will be required in the event of a claim remaining unresolved. If we have any disagreement about this warranty which we are unable to resolve we will abide by the decision of an agreed arbitrator or, if we are unable to agree the Law Society will appoint one.

This warranty is in addition to, and does not detract from the contractual rights that you have under statute and common law.

 

 

 


Units 1-3 Millfield, Queensway Industrial Estate, New Milton, Hampshire, BH25 5NN
tel: 01425 638426 | fax: 08723 520452
email: crturbos

 


imagicstudios © 2017 CR Turbos.    All rights reserved.